Privacy Policy

Who This Policy Covers

This policy applies to the website run by Loading Dock Repair Bethlehem, a loading dock service company working with facilities in and around Bethlehem, PA. The site exists to explain our work on dock levelers, overhead doors, vehicle restraints and related equipment. It has no accounts, no logins and no online ordering. A phone call is the one way to reach us.

What the Website Collects on Its Own

Like most websites, ours runs on a server that keeps ordinary technical logs. These records can include your IP address, browser type, the pages you opened and the time of each visit. They help keep the site working and show us if something breaks.

We may also use basic analytics cookies to count visits and see which pages people read, such as the Dock Levelers or Preventative Maintenance pages. This tells us what is useful. It does not tell us who you are by name.

Information You Share by Phone

Our phone line, (610) 831-3834, is the only way to reach us. During a call you decide what to tell us. That usually means your name, your company, a callback number, the facility location and a description of the equipment problem, for example a leveler lip that will not extend or a door panel damaged by a forklift. We use those details to understand the job, plan a visit and follow up with you about the work.

How We Use and Share It

We use what you give us to answer your questions, schedule service and keep sensible records of the equipment we have worked on at your facility. Those records make later maintenance visits easier to plan.

We do not sell your information. We may share it only when needed to complete the work you asked for, or when the law requires it.

Cookies and Your Choices

Your browser settings let you block or delete cookies. The site will still load and read normally without them. If you would rather we did not keep notes from a phone call, tell us when you call and we will discuss what we can and cannot do while still handling your request.

Changes and Questions

We may update this policy if the website changes, and the revised version will appear on this page. Questions about your information go to the same line we use for service, (610) 831-3834, and we will walk you through how this policy applies to you.